Knowledge Management System Development Services

A Knowledge Management System (KMS) is a system or set of tools that are used to acquire, organize, store, and distribute knowledge within an organization. The goal of a KMS is to make sure that the right knowledge is available to the right people at the right time, in order to improve decision-making, increase productivity, and foster innovation. KMSs typically include a variety of features such as document management, search functionality, collaboration tools, and knowledge mapping. They can be used in a variety of industries and settings, including corporations, government agencies, non-profits, and educational institutions.

For customers, a KMS can improve the overall user experience by providing a self-service support option and comprehensive documentation. This can lead to faster response times, which is a top attribute for customers, with 40% preferring self-service over speaking to a human. Additionally, a KMS can help you effectively demonstrate your unique value proposition to customers through improved documentation.

For employees, a KMS can boost productivity and morale by providing easy access to knowledge and facilitating effective collaboration among team members. This can lead to improved employee retention and reduced effort in finding information. According to Gallup's State of the Global Workforce report, active employee disengagement costs businesses approximately $7 trillion in lost productivity per year.

For businesses, Implementing a Knowledge Management System (KMS) within a business can bring a plethora of benefits that can lead to increased efficiency and productivity. A KMS can assist in automating repetitive tasks such as finding information and capturing knowledge as content, leading to a boost in organizational productivity by 35%. Furthermore, a KMS can improve customer experience by providing easy access to self-service support options and comprehensive documentation. This can lead to better product adoption and improved customer loyalty and advocacy.


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Knowledge Management System Development Services by Ways and Means Technology

Custom Development

We are equipped with right tools to

understand your custom needs and take your idea to conceptualization to development to market. We have team of expert developers to meet your Custom Application Development needs. We blend modern tech with proven standards to produce best custom solutions to customer's need.

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Dedicated Developers

We provide you the best, professional

experienced, technically sound well groomed hiring resource equipped with outstanding infrastructure, with most updated libraries and support of the research team for your development needs. Contact us today to hire dedicated developers.

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Support & Maintenance

We have well managed infrastructure

and services, to offer to our client best in class support and maintenance services. Contact us today to discuss your support and maintenance project. Our support and maintenance and services includes timely upgrades, feature enhancements, issue resolution, manage source code, database migration and debugging services.

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Knowledge Management System Development Services by Ways and Means Technology

Document Management

This feature allows for the storage, retrieval, and organization of documents, such as policies, procedures, and guidelines. It also allows for version control and access permissions for different users.

Content Management

This feature allows for the creation, editing, and publishing of content, such as articles, blog posts, and FAQs. It also allows for tagging and categorization of content for easy search and retrieval.

Search and Retrieval

This feature allows for easy search and retrieval of information stored in the KMS. It includes advanced search capabilities, such as Boolean operators and proximity searches, as well as faceted search, which allows users to refine their search results.


This feature allows for the sharing and co-authoring of information among different users. It includes tools for communication, such as instant messaging and discussion forums, as well as version control for documents.


This feature allows for a personalized experience for users, such as personalized dashboards and recommended content. It also allows for custom access permissions and user profiles.

Analytics and Reporting

This feature allows for the tracking and analysis of usage and performance of the KMS. It includes tools for data visualization and reporting, such as charts and graphs.


This feature allows for the integration of the KMS with other systems and platforms, such as customer relationship management (CRM) and enterprise resource planning (ERP) systems.

Mobile Access

This feature allows for access to the KMS on mobile devices, such as smartphones and tablets.


This feature includes tools for security and data protection, such as user authentication and encryption.


This feature allows for the KMS to grow and adapt to the changing needs of the enterprise.

We constantly look for latest technologies!

Besides the immense experience we are very confident about our detailed approach and sea-deep knowledge of Microservices Development, we use nothing but the best for our clientele. We constantly keep pace with the latest technology to achieve the best traffic and conversions for our clientele.


Ways and Means Technology are the right team to build your Knowledge Management System

  • Familiarity with various knowledge management system platforms and tools.
  • Strong experience in data management, including data modeling, data warehousing, and data analytics.
  • Strong understanding of natural language processing, machine learning and AI techniques.
  • Strong experience in web and mobile application development, including front-end and back-end development.
  • Strong experience in integrating knowledge management systems with other enterprise systems, such as CRM, ERP, and HR systems.
  • Strong understanding of user experience design and user interface development.
  • Strong understanding of security and data privacy best practices.
  • Experience in cloud-based deployment and maintenance of knowledge management systems.
  • Strong understanding of scalability, performance and reliability best practices in large-scale systems.
  • Strong understanding of search technologies, including full-text search, faceted search, and semantic search.
  • Strong understanding of natural language generation and natural language understanding.
  • Strong understanding of information visualization and data visualization techniques.
  • Strong understanding of knowledge management best practices and methodologies.
  • Strong experience in Agile development methodologies.
  • Strong experience in project management and collaboration tools.
  • Strong understanding of digital asset management, including multimedia and digital asset creation, management and distribution.
  • Strong understanding of business process management and workflow management.
  • Strong understanding of data governance and data management best practices.
  • Strong understanding of knowledge management system performance measurement and reporting.
  • Strong understanding of compliance and regulatory requirements related to knowledge management systems.
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100% Confidentiality Terms 24x7 Availability in all Time Zones
  • Regular Project Progress Updates
  • Comprehensive Reporting
  • Security and IP Protection
  • Quick Team Scaling
  • Flexible Environment
  • No Hidden Cost
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Industries we serve

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Why Ways and Means Technology is the best company for your Knowledge Management System development project.

We are well equipped and are serving across multiple industries

1500+ Projects Successfully Delivered

We have experience of delivering 1500+ projects successfully to 700+ happy customers across 45+ countries.

CMMI Level 3 Certified Processes

We are a CMMI Level 3 certified organization and have extensive development processes for building next generation applications.

Extensive tools to track project progress

We equip our clients with tools to regularly monitor the project progress.

Confidentiality and Security

Life time confidentiality and security commitments.

Custom Project Development

We have expertise in crafting the clients idea into successful business app.

Well-Organized Infrastructure

Unlike freelancer developers or unorganized teams our organization has a well defined and disciplined infrastructure within.

Well-Timed & In-Budget

Time is money and we take care of it by working in a disciplined environment with outcome based focus ensuring timely delivery keeping the budget and time log book as promised.

More than a decade Experience

We are working in this industry for more than 12 years which has given us experience in serving our clients with huge potential of our team.

Latest technologies and versions

Our team keeps on updating themselves and thus provides clients opportunity for getting their projects developed on the most updated versions and releases.

We Are Ways and Means Technology,
And We Deserve 5 Star Rating

Our developed IT products are extremely well managed and user centric. We believe in long term business relationships. The client repetition ratio of 90% says it all about our customer satisfaction standards.

Client Testimonials

Hear And Read Success Stories Straight From Our Client.

Development Process

We use proven work methodologies which are key to effective & efficient solutions and successful project delivery for our client


In this phase we gather business requirement and propose the approach or methodology to the client and carve scope at the end of discussion.

Team Deployment

In this phase, assemble a project team and Determine roles and responsibilities of the project team to start planning how to manage the project so it can achieve its goals within budget and on time.

Sprint Execution & Delivery

We plan for sprints based on project requirements and follow sequential process incorporating iterations, if any. Ensure transparency across the process until we finish our work.

Project Analysis

Once project has been given the go-ahead, it's time to stamp out the scope, schedule, and cost of a project. Analysis is very important to proceed further to the next step.

Sign-up and Kick-off.

Once the team is assigned, it's time to start the project development.

WM Innovation Labs Delivering Nothing But The Best

Working for our clients even before we meet them

Our technology incubation unit, we call it WM Innovation Lab is our research lab where we EXPLORE latest technology updates, we BRAINSTORM best standards, we DISCOVER best methodologies, we INNOVATE new products, we CREATE best solutions.

This helps us get the best solutions to the clients in minimum time frame. We have a dedicated team of senior developers for our lab.

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